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The Council launched its tender for Home Support and the Quick Discharge Services on 9 April 2024.

As bidders (providers) will be aware from the Council’s tender documentation and communication, any questions about the tender must be submitted via the Questions function in the CareMatch Portal. The responses to which are being published regularly here:

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This update is to inform providers that the tender clarification period has been extended until 9 May 2024. You are therefore encouraged to use the clarification process to raise any questions you have before that date to ensure you receive a timely response.

Please ensure you follow the more detailed guidance available before logging a clarification - including ensuring you read the tender documentation in full and checking the clarification log for any similar questions prior to logging a new clarification:

PLEASE READ Home Support Tender - Home Support and Quick Discharge Service Recommissioning Update – Tender Now Open (information for home support providers) - Care services providers' bulletin (birmingham.gov.uk)