¶®ÒõµÛ

What's New Bulletin 171 - 16 November 2023

This is edition 171 of the provider bulletin, containing information on guidance, procedures and new initiatives. Very urgent or high priority communications may still be issued on an ad hoc basis, but we will try to keep these to a minimum

1. REMINDER Care Homes Market Intelligence Questionnaire (MIQ) – November 2023 – EXTENDED DEADLINE 21 November 2023 (information for all ¶®ÒõµÛ and contracted care homes)

2. Transgender Awareness Week 13-19 Nov and the launch of the Rainbow Project (information for all providers)

3. Awards for ASC’s commissioned Infection Prevention and Control (IPC) Service (Information for ¶®ÒõµÛ and Solihull care homes)

4. REMINDER Digital Care Hub contract negotiation webinars with software companies 22 and 29 November 2023 (information for all providers)

5. REMINDER ¶®ÒõµÛ and Solihull Nurses and Clinical Leads Network for Nurses working in Social Care 30 November 2023 (information for ¶®ÒõµÛ and Solihull care homes)

6. NHE England Health Literate Organisation programme: upcoming events November and December 2023 (information for all providers)

1. REMINDER Care Homes Market Intelligence Questionnaire (MIQ) – November 2023 – EXTENDED DEADLINE 21 November 2023 (information for all ¶®ÒõµÛ and contracted care homes)

Please find the link to the November monthly MIQ below. The deadline for completion is Tuesday 21 November 2023.

This is the shorter monthly version of the questionnaire. Further information about this subject has been circulated to providers. If you don’t have a copy, please email marketintelligence@birmingham.gov.uk

Please take special care when answering the question on the main reason each of your residents needs care. Only count one reason for each resident (the primary one). The total number of reasons should equal the total number of residents on the day you complete the questionnaire.

Completion of the questionnaire is part of the terms of our current contracts for contracted providers, but we ask all ¶®ÒõµÛ providers to take part in the process to help us meet our responsibilities to all ¶®ÒõµÛ citizens.

Many thanks to staff at the care homes who completed the previous questionnaires. If this did not include your care home, please ensure that you complete the November and subsequent editions.

The purpose of the questionnaire is to collect information to assist our market shaping and development role, the production of our Market Position Statements, fulfil our Care Act duties around ensuring a quality and sustainable market, to help us direct resources, identify areas of risk, and monitor progress towards our strategic aims. It has been co-produced with health colleagues to reduce duplication in data collection, and has been streamlined so that we are only collecting information that is not available to us from elsewhere e.g. the Capacity Tracker.

We will only be collecting data that we will use and at the frequency we need it. There is a shorter monthly questionnaire, a slightly longer quarterly questionnaire with some additional questions, and a slightly longer still annual questionnaire.

Further information about this subject has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

2. Transgender Awareness Week 13-19 Nov and the launch of the Rainbow Project (information for all providers)

Resources to help improve understanding of experiences of transgender staff and service users and how you can support them by becoming a strong ally have been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

As part of Transgender Awareness Week, ¶®ÒõµÛ LGBT is launching The Rainbow Project, a culturally competent group work programme for Lesbian, Bisexual and Trans (LBT) women who are survivors of domestic abuse.

This is a unique programme that will be an invaluable opportunity for LBT women to be inspired by each other’s experiences, and also to discuss issues specific to LBT women. The curriculum covers a range of topics that will help promote wellbeing and will enable LBT women to understand their experiences of domestic abuse. The programme will cover topics such as Coming out, healthy relationships, safety planning, healthy coping mechanisms and will include aspects of meditation.

This is the first academically accredited LGBT programme (Durham University and evaluated by AVA). The programme will run for 8 weeks, and will start from Monday 8 January 2024, 6-8pm @ the ¶®ÒõµÛ LGBT Centre (38-40 Holloway Circus, ¶®ÒõµÛ, B1 1EQ). They can currently only accept referrals for LBT women who live in ¶®ÒõµÛ.

Further information about this subject has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

You can also refer LBT women into the programme by getting in touch with the IDVA service by calling us on 0121 643 0821 or emailing them on idva@blgbt.org.

3. Awards for ASC’s commissioned Infection Prevention and Control (IPC) Service (Information for ¶®ÒõµÛ and Solihull care homes)

The Care homes IPC service (delivered by ¶®ÒõµÛ Community Healthcare NHS Foundation Trust) has won 2 awards; a bronze award at the Infection Prevention Society for nurturing IPC talent across the care home workforce in ¶®ÒõµÛ and developing the IPC workforce of the future, and the Service gained a Highly Commented at the Great British Care Awards, in the Workforce Development Award for their invaluable contribution during the COVID-19 pandemic in ¶®ÒõµÛ Care Homes which has reshaped IPC practices.

Beyond this the service is awaiting the outcome of a third nomination for Training and Development of the Year at the National Care Awards 2023 which takes place on 24 November 2023. We wish the service all the best.

The service continues to make a positive difference to care home residents and staff across ¶®ÒõµÛ (and was recently extended to all Solihull care homes too).

4. REMINDER Digital Care Hub contract negotiation webinars with software companies 22 and 29 November 2023 (information for all providers)

Digital Care Hub (formerly Digital Social Care), in partnership with Care England and NHS Transformation Directorate will run 2 webinars focussing on contract management with software companies.

These sessions have been designed for adult social care providers in England and are aimed at people who make decisions about the use of technology in care services.

5. REMINDER ¶®ÒõµÛ and Solihull Nurses and Clinical Leads Network for Nurses working in Social Care 30 November 2023 (information for ¶®ÒõµÛ and Solihull care homes)

¶®ÒõµÛ and Solihull Nurses and Clinical Leads Network for Nurses working in Social Care would like to invite registered nurses to the next virtual network meeting for Thursday 30 November 2023 - 2:00pm to 4:30pm.

The meeting agenda will include relevant clinical nursing issues;

  • Personalised care planning and training
  • Update on medicines management, resources for insomnia management
  • Monitoring falls ~ Aspery Court
  • How the themes and trends of falls management are tracked at Edgbaston Manor
  • Introducing new ways of falls monitoring at Connaught House and across the Restful Homes Group
  • Update from the Social Care Advisory Board
  • Update on dementia and End of Life

There will be an update from BSOL Integrated Care Board, Skills for Care and West Midlands Care Association on support/resources for nurses.

To find out more about the meeting, and to book your place, follow this link;

A recording of the September meeting can be accessed here;

6. NHE England Health Literate Organisation programme: upcoming events November and December 2023 (information for all providers)

The Health Literate Organisation Programme provides health and care professionals with health literacy awareness supported by tools, techniques and expert advice. It supports “Health Literacy Champions” to guide their team or services on the health literacy journey. It follows an evidence-based approach to helping organisations become health literate by wrapping the health literacy work in a change management approach to give it the best chance of succeeding and enduring. It consists of:

  • Health Literacy Awareness Training
  • Health Literate Organisation Workshops
  • Access to the Health Literacy Group on the Knowledge Hub
  • Guidance from a health literacy expert
  • Community of Practice Workshops

These free events, brought to you on behalf of NHS England for health and care organisations across the Midlands will take place on Zoom.

Please book via Eventbrite below. Please note that you must have attended a Health Literacy Awareness session (as part of this programme or elsewhere) to attend a Health Literate Organisation workshop.

Event

Eventbrite link

Health Literacy Awareness training:

Wednesday November 15th, 9am to 11am

Health Literate Organisation workshop:

Tuesday December 12th 9am to 12noon

Health Literacy Awareness training:

Wednesday 31st January, 2024, 9:00am to 11:00am

Health Literate Organisation workshop:

Tuesday 27th February, 2024, 12th 9:00am to midday


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