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What's New Bulletin 170 - 09 November 2023

This is edition 170 of the provider bulletin, containing information on guidance, procedures and new initiatives. Very urgent or high priority communications may still be issued on an ad hoc basis, but we will try to keep these to a minimum

1. REMINDER Care Homes Market Intelligence Questionnaire (MIQ) – November 2023 – DEADLINE 17 November 2023 (information for all ¶®ÒõµÛ and contracted care homes)

2. Urgent Community Response Team (information for all ¶®ÒõµÛ and Solihull care homes)

3. Health and social care worker seasonal flu & COVID-19 vaccinations (information for all providers)

4. Skills for Care updates and opportunities November and December 2023 (information for all providers)

5. Department of Health and Social Care (DHSC): Make a positive impact on adult social care training (information for all providers)

6. REMINDER UPDATED GUIDANCE Free personal protective equipment (PPE) scheme (information for all providers)

7. REMINDER Self-Care Week 13-19 November 2023 (information for all providers)

8. ¶®ÒõµÛ and Solihull Integrated Care System – Shared decision making 16 November 2023, Personalised care training for providers 30 November 2023 (information for ¶®ÒõµÛ and Solihull)

1. REMINDER Care Homes Market Intelligence Questionnaire (MIQ) – November 2023 – DEADLINE 17 November 2023 (information for all ¶®ÒõµÛ and contracted care homes)

Please find the link to the November monthly MIQ below: The deadline for completion is Friday 17 November 2023.

This is the shorter monthly version of the questionnaire. Further information about this subject has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

Take special care when answering the question on the main reason each of your residents needs care. Only count one reason for each resident (the primary one). The total number of reasons should equal the total number of residents on the day you complete the questionnaire.

Completion of the questionnaire is part of the terms of our current contracts for contracted providers, but we ask all ¶®ÒõµÛ providers to take part in the process to help us meet our responsibilities to all ¶®ÒõµÛ citizens.

Many thanks to staff at the care homes who completed the previous questionnaires. If this did not include your care home, make sure that you complete the November and subsequent editions.

The purpose of the questionnaire is to collect information to assist our market shaping and development role, the production of our Market Position Statements, fulfil our Care Act duties around ensuring a quality and sustainable market, to help us direct resources, identify areas of risk, and monitor progress towards our strategic aims. It has been co-produced with health colleagues to reduce duplication in data collection, and has been streamlined so that we are only collecting information that is not available to us from elsewhere e.g. the Capacity Tracker.

We will only be collecting data that we will use and at the frequency we need it. There is a shorter monthly questionnaire, a slightly longer quarterly questionnaire with some additional questions, and a slightly longer still annual questionnaire.

Further information about this subject has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

2. Urgent Community Response Team (information for all ¶®ÒõµÛ and Solihull care homes)

Care Homes in ¶®ÒõµÛ and Solihull are advised to contact the UCR (Urgent Community Response Team) in the first instance for urgent care. The team can provide a rapid response service within two hours of your call. This referral service offers an alternative to calling an ambulance and helps to avoid unnecessary hospital admission or readmission. This service has highly skilled and dedicated clinicians who can deliver a rapid response to the urgent care needs of your residents or refer to the ambulance service should the patient need emergency hospital care. Further information including the exclusion and inclusion criteria for the service is available in the video below and the attachments.

Watch the video on the UCR service:

Phone the team:

  • ¶®ÒõµÛ UCR team on 0300 555 1919, Option 2
  • Solihull UCR team 0121 424 5666

3. Health and social care worker seasonal flu & COVID-19 vaccinations (information for all providers)

Campaign materials to promote winter vaccinations for frontline care colleagues are available to download from the Campaign Resource Centre using the link below;

Separate guidance (see link below) on flu vaccination is also available. Do make full use of these resources and help us all stay happy, healthy and strong this winter.

4. Skills for Care updates and opportunities November and December 2023 (information for all providers)

Skills for Care updates and opportunities for November and December 2023 has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

5. Department of Health and Social Care (DHSC): Make a positive impact on adult social care training (information for all providers)

Help the DHSC to better understand how care providers and colleagues choose, book, pay for, attend and record their training, including any difficulties they sometimes face.

The DHSC would like to speak with employers and staff working in the sector, as well as people working in finance, training, learning or professional development. Participants will be offered a voucher as a thank you for their time.

Share your details at the link below and the DHSC will arrange a research session;

6. REMINDER UPDATED GUIDANCE Free personal protective equipment (PPE) scheme (information for all providers)

This guidance covers the provision of free PPE for all health, social care and public sector workers for coronavirus (COVID-19) infection control, between 1 April 2021 and 31 March 2024 or until the Department of Health and Social Care’s (DHSC) stocks for COVID-19 supply are depleted (whichever is sooner). The ‘Estimated stock-out dates by PPE category’ section is regularly updated with current estimates, the full details of which can be found below;

The full guidance can be found here;

7. REMINDER Self-Care Week 13-19 November 2023 (information for all providers) self care forum (See link below)

The annual, UK-wide awareness week returns 13-19 November. Run by established charity, the , the aim is to encourage self-care in the population, making it everyone’s lifestyle choice to practice routines and behaviours that protect and promote their own health and wellbeing.

Self Care week (see link below), a well-established public health initiative, seeks to embed support for self-care across communities, families, and generations, easing pressure on the health and care system and helping more people live happier, healthier lives for longer.

Find out more about Self Care Week and download useful resources below:

8. ¶®ÒõµÛ and Solihull Integrated Care System – Shared decision making 16 November 2023, Personalised care training for providers 30 November 2023 (information for ¶®ÒõµÛ and Solihull)

Additional training dates on personalised care training modules in Shared decision making and personalised care and support planning for providers are available. Further information about this subject has been circulated to providers. To request a copy, email marketintelligence@birmingham.gov.uk

Both modules are accredited by the Personalised Care Institute, are worth 3 CPD hours each for those that need them for appraisal purposes and the sessions are free to attend and are available to all clinical and non-clinical staff in patient facing roles.

The links for the training are:

Shared Decision Making:- 16 November 2023

Personalised Care and Support planning: 30 November


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